Public Health Data Technician (4212013)
Job Location:
This position will be located at 930 Wildwood Drive, Jefferson City, MO 65109.
Why you'll love this position:
Come join our team! We are seeking individuals who are committed to high quality work and enjoy a challenging, fast-paced, and progressive team environment.
A successful public health data technician is able to review and process a high-volume workload and provides outstanding customer service to the general public; local, state, and federal government entities and courts; and to data providers on a daily basis over the phone, in person, or by written correspondence.
What you'll do:
Respond to routine inquiries via call center, mail-in correspondence, email, and in-person requests from agency officials, court officials, medical professionals, law enforcement, and the public related to vital records.
Retrieve vital records and make frequent decisions in accordance with established state laws, agency policies, regulations and rules, and procedures regarding the entering, sharing, and/or issuing of vital records; receive, review, verify, and process health and medical data, forms, and legal judgements and court documents related to vital records.
Make amendments to vital records; review reports for missing, erroneous or inconsistent information; obtain necessary information from hospitals, doctors, laboratories, or other data providers to ensure that data files are complete and correct and file records as required by state statute and regulation.
Prepare and issue certified and non-certified copies of birth, death, fetal death/stillbirth, adoption, marriage, and divorce records pursuant to the state statute and regulations.
Accept required fees for the production of vital records and balance cash with register receipts daily.
Prepare other correspondence such as single-status letters, passport letters, and non-certified copies of supporting documents to send out as requested.
All you need for success:
Minimum Qualifications One (1) to three (3) years of experience processing technical, medical, legal, or other confidential data or reviewing official or legal documentation for compliance and/or validity; and possession of a high school diploma or proof of high school equivalency.
You will operate in a fast-paced, confidential environment which requires a high focus, attention to detail, and the ability to multitask.
You should excel in customer service skills with internal and external customers and be proficient with the Microsoft Office suite, including Microsoft Access, composing correspondence and reports, collecting data, and presenting information.
You will be working in a multi-team member environment which requires emotional intelligence, experience in exercising autonomy, and the ability to use analytical thinking skills and requires a professional demeanor when interacting with customers and stakeholders.
If you have questions about this position please contact:
Dylan R.
Bryant, State Registrar & Chief, 573-526-1511.
The State of Missouri is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Recommended Skills Analytical Attention To Detail Call Centers Customer Service Data Collection Emotional Intelligence Estimated Salary: $20 to $28 per hour based on qualifications.
This position will be located at 930 Wildwood Drive, Jefferson City, MO 65109.
Why you'll love this position:
Come join our team! We are seeking individuals who are committed to high quality work and enjoy a challenging, fast-paced, and progressive team environment.
A successful public health data technician is able to review and process a high-volume workload and provides outstanding customer service to the general public; local, state, and federal government entities and courts; and to data providers on a daily basis over the phone, in person, or by written correspondence.
What you'll do:
Respond to routine inquiries via call center, mail-in correspondence, email, and in-person requests from agency officials, court officials, medical professionals, law enforcement, and the public related to vital records.
Retrieve vital records and make frequent decisions in accordance with established state laws, agency policies, regulations and rules, and procedures regarding the entering, sharing, and/or issuing of vital records; receive, review, verify, and process health and medical data, forms, and legal judgements and court documents related to vital records.
Make amendments to vital records; review reports for missing, erroneous or inconsistent information; obtain necessary information from hospitals, doctors, laboratories, or other data providers to ensure that data files are complete and correct and file records as required by state statute and regulation.
Prepare and issue certified and non-certified copies of birth, death, fetal death/stillbirth, adoption, marriage, and divorce records pursuant to the state statute and regulations.
Accept required fees for the production of vital records and balance cash with register receipts daily.
Prepare other correspondence such as single-status letters, passport letters, and non-certified copies of supporting documents to send out as requested.
All you need for success:
Minimum Qualifications One (1) to three (3) years of experience processing technical, medical, legal, or other confidential data or reviewing official or legal documentation for compliance and/or validity; and possession of a high school diploma or proof of high school equivalency.
You will operate in a fast-paced, confidential environment which requires a high focus, attention to detail, and the ability to multitask.
You should excel in customer service skills with internal and external customers and be proficient with the Microsoft Office suite, including Microsoft Access, composing correspondence and reports, collecting data, and presenting information.
You will be working in a multi-team member environment which requires emotional intelligence, experience in exercising autonomy, and the ability to use analytical thinking skills and requires a professional demeanor when interacting with customers and stakeholders.
If you have questions about this position please contact:
Dylan R.
Bryant, State Registrar & Chief, 573-526-1511.
The State of Missouri is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Recommended Skills Analytical Attention To Detail Call Centers Customer Service Data Collection Emotional Intelligence Estimated Salary: $20 to $28 per hour based on qualifications.
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