Associate Customer Service Representative - 5022075
3.
3 Jefferson City, MO Jefferson City, MO $33,914 a year $33,914 a year 14 hours ago 14 hours ago 14 hours ago Associate Customer Service Representative Business Tax Bureau- Excise Tax Department of Revenue Annual Salary:
$33,914.
40 Location:
301 W.
High Street, Jefferson City, MO DOR's Vision:
To provide every customer the best experience every time.
HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION:
This position will primarily process financial institutions tax returns and payments and insurance tax payments and billings.
In addition, the person in this position will assist in the completion of three annual distributions to the cities, counties and school districts in Missouri.
Your work will not only assist Missouri taxpayers with compliance, but it will directly impact the distribution of tax funds to county governments/taxpayers as well.
Also, the Excise Tax Section actively cross educates team members in the various other functions of the section.
DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION:
This description may not include all of the duties, knowledge, skills, or abilities associated with this title.
Process Financial Institutions Tax and Insurance deposits and perform monthly reconciliations of collections.
Process Financial Institutions Tax returns including the issuance of applicable billings, credits and refunds.
Prepare monthly, quarterly and annual reports for Financial Institutions Tax and Insurance.
Process Financial Institutions Tax audit confirmations.
Answer telephone calls and e-mail inquiries regarding Financial Institutions Tax.
Assist in the preparation of three annual tax distributions.
Participate in cross education of all job functions in the Excise Tax Section as time allows.
CORE COMPENTENCIES NEEDED:
Strategic Thinking Computer Literacy Reliable Excellent Customer Service Attention to Detail Self-Motivated Clear Communication (Verbal and Written)
Qualifications:
Possess a high school diploma or proof of high school equivalency (GED) Experience in clerical or office related work.
Commitment to customer service Thoroughness and accuracy in work production.
Proficiency in data entry and Microsoft Office.
Self-motivated and ability to meet deadlines.
PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO:
The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
The State of Missouri is an equal opportunity employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Jefferson City, MO Jefferson City, MO $33,914 a year $33,914 a year 14 hours ago 14 hours ago 14 hours ago Associate Customer Service Representative Business Tax Bureau- Excise Tax Department of Revenue Annual Salary:
$33,914.
40 Location:
301 W.
High Street, Jefferson City, MO DOR's Vision:
To provide every customer the best experience every time.
HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION:
This position will primarily process financial institutions tax returns and payments and insurance tax payments and billings.
In addition, the person in this position will assist in the completion of three annual distributions to the cities, counties and school districts in Missouri.
Your work will not only assist Missouri taxpayers with compliance, but it will directly impact the distribution of tax funds to county governments/taxpayers as well.
Also, the Excise Tax Section actively cross educates team members in the various other functions of the section.
DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION:
This description may not include all of the duties, knowledge, skills, or abilities associated with this title.
Process Financial Institutions Tax and Insurance deposits and perform monthly reconciliations of collections.
Process Financial Institutions Tax returns including the issuance of applicable billings, credits and refunds.
Prepare monthly, quarterly and annual reports for Financial Institutions Tax and Insurance.
Process Financial Institutions Tax audit confirmations.
Answer telephone calls and e-mail inquiries regarding Financial Institutions Tax.
Assist in the preparation of three annual tax distributions.
Participate in cross education of all job functions in the Excise Tax Section as time allows.
CORE COMPENTENCIES NEEDED:
Strategic Thinking Computer Literacy Reliable Excellent Customer Service Attention to Detail Self-Motivated Clear Communication (Verbal and Written)
Qualifications:
Possess a high school diploma or proof of high school equivalency (GED) Experience in clerical or office related work.
Commitment to customer service Thoroughness and accuracy in work production.
Proficiency in data entry and Microsoft Office.
Self-motivated and ability to meet deadlines.
PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO:
The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
The State of Missouri is an equal opportunity employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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