Customer Service Representative/Coordinator
Modern Litho Print Modern Litho Print Jefferson City, MO Jefferson City, MO Full-time Full-time From $36,000 a year From $36,000 a year 15 hours ago 15 hours ago 15 hours ago The printing industry has been set afire with new technologies and platforms that not only increase the value of print; but also prove the industry is resilient and relevant! Modern Litho and its subsidiaries have grown into a nationally recognized, award-winning company that has a great deal to offer its employees.
We are always looking for quality individuals to add to our team.
A Customer Service Consultant provides service to external and internal customers.
Pay will be adjusted commensurate with experience What the job duties entail:
Lead the day-to-day responsibilities on multiple accounts and manage client expectations across several market verticals.
Act as a liaison between customers, sales staff, production employees and managers.
Develop positive and productive working relationships to establish trust among all client and associate touch points.
Use production platform and project management tools to manage, prioritize and deliver on multiple projects and deadlines, both internal and external.
Be attentive and provide high-quality products to our clients.
Become an expert in each client's business; stay on top of key issues and meet expectations.
Proactively navigate unforeseen issues and bring new ideas and solutions to the forefront.
Work closely with clients, sales, and production teams to meet timelines and deliverables.
Consistently demonstrate project leadership by being prepared, thorough and accurate.
Additional responsibilities may evolve as client and organizational needs change.
What the job requires to be successful:
Proficient in Microsoft Word, Excel, and PowerPoint.
Strong time and project management skills.
Exceptional written and verbal communication skills.
Reliable, trustworthy and team focused.
Exhibit poised and professional behavior.
Organized, able to multitask, able to prioritize, and can work under stress.
Critical and strategic thinker; Must have good analytical skills and learning agility.
Ability to identify and solve problems and independently cultivate a point of view.
Passionate about business - always thinking of ways to improve/grow current clients.
What education and experience will be a good fit:
Bachelor's Degree (preferred, but not required).
Understanding of commercial print production and workflow.
CRM experience.
Experience working in a manufacturing environment.
What is in it for you (Perks at Modern Litho):
A
competitive salary and company 401k plan with an employer match Health
Dental
Vision insurance Health Savings Account & Flexible Spending Account Additional voluntary benefits - Short-term Disability, Long-term Disability, Life Insurance Paid time off (we all need time to recharge & relax) 9 Paid Holidays Referral Bonus (tell your friends about us!) Schedule:
Day Shift (8 hours, Monday - Friday, 8AM - 5:
00PM) Job Type:
Full-time Pay:
From $36,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are always looking for quality individuals to add to our team.
A Customer Service Consultant provides service to external and internal customers.
Pay will be adjusted commensurate with experience What the job duties entail:
Lead the day-to-day responsibilities on multiple accounts and manage client expectations across several market verticals.
Act as a liaison between customers, sales staff, production employees and managers.
Develop positive and productive working relationships to establish trust among all client and associate touch points.
Use production platform and project management tools to manage, prioritize and deliver on multiple projects and deadlines, both internal and external.
Be attentive and provide high-quality products to our clients.
Become an expert in each client's business; stay on top of key issues and meet expectations.
Proactively navigate unforeseen issues and bring new ideas and solutions to the forefront.
Work closely with clients, sales, and production teams to meet timelines and deliverables.
Consistently demonstrate project leadership by being prepared, thorough and accurate.
Additional responsibilities may evolve as client and organizational needs change.
What the job requires to be successful:
Proficient in Microsoft Word, Excel, and PowerPoint.
Strong time and project management skills.
Exceptional written and verbal communication skills.
Reliable, trustworthy and team focused.
Exhibit poised and professional behavior.
Organized, able to multitask, able to prioritize, and can work under stress.
Critical and strategic thinker; Must have good analytical skills and learning agility.
Ability to identify and solve problems and independently cultivate a point of view.
Passionate about business - always thinking of ways to improve/grow current clients.
What education and experience will be a good fit:
Bachelor's Degree (preferred, but not required).
Understanding of commercial print production and workflow.
CRM experience.
Experience working in a manufacturing environment.
What is in it for you (Perks at Modern Litho):
A
competitive salary and company 401k plan with an employer match Health
Dental
Vision insurance Health Savings Account & Flexible Spending Account Additional voluntary benefits - Short-term Disability, Long-term Disability, Life Insurance Paid time off (we all need time to recharge & relax) 9 Paid Holidays Referral Bonus (tell your friends about us!) Schedule:
Day Shift (8 hours, Monday - Friday, 8AM - 5:
00PM) Job Type:
Full-time Pay:
From $36,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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